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iGO Enhancement Update: Platform Migrates on Saturday, April 6

iGO eApplication is moving to a new platform that will provide a foundation for future improvements in case processing and efficiency.

The platform migration will be completed Saturday, April 6, 2019.

All new cases started on or after April 6 will be in the new iGO platform. Please note that the new iGO platform will have the same rules, functionality and behaviors as the old “Legacy” platform.

60-Day Transition Period

Any existing cases started in iGO before April 6 will be in the old “Legacy iGO” platform. You can use Legacy iGO to complete, lock and sign these older cases through June 7, 2019. If you do not Lock cases by June 7, they will have to be manually entered in the new iGO system.

You will be able to launch both iGO platforms through eStation and Connext.

Please see the bulletin linked below for additional details, and feel free to contact your AIG sales representative if you have questions.

View Bulletin 19-031: iGO Enhancement Update